Frequently Asked Questions

See Creating and Updating Your Military OneSource Account for all login-related issues.

MilLife Learning has a new look and feel, with more browsing options in the Course Catalog.

The process to view and register for courses has not changed. You will still log in to enroll as you did before to register for a course.

You can still log in with your Military OneSource account.

You do not need to retake any courses. The design of the site is the only thing that has changed. The content is the same.

Yes, courses are still in the same place and under the same categories. There are 21 different categories to choose from, with a variety of courses listed in each.

The audience is still specified for each course. And with the new browsing options, you can filter and view courses by audience to find those relevant to you.

From the homepage, https://millifelearning.militaryonesource.mil, click on Course Catalog. Then filter by audience and/or category.

Yes, you can share the courses as you did before.

With your MilLife Learning account, you can now seamlessly access the Plan My Move and Military OneSource websites. Eventually, all other MC&FP-affiliated applications will be integrated as well. If you already have a MilLife Learning account based on the same email address, your Military OneSource information will be merged into it. For this reason, your MilLife Learning username and password will be used to log in to all applications.

If you are using the same email address for both your Military OneSource and MilLife Learning accounts, your Military OneSource account will be merged into your MilLife Learning account. Therefore, use your MilLife Learning account credentials or CAC, if it is associated to your account, to log in.

If you have different email addresses for your Military OneSource and MilLife Learning accounts, you will have two different accounts you may use. You can choose to keep both accounts and/or use the MilLife Learning account moving forward.

We have recently completed upgrades to improve the user experience in finding the courses that are relevant to them. Courses are now organized in categories based on the programs they relate to. By selecting a category, you can browse the selection to find courses that meet your needs. You may also search for courses using the search field at the top of the page. Please keep in mind that the search function will retain your results after you leave the catalog page. In order to view all courses again, you must select the Reset button to remove your search filter. You can also complete a new search by adding a new term to the search field and selecting the Search button again.

As always, these updates are new and you may experience unanticipated glitches. We want and need to understand any of the pain points you experience so that we can take corrective action. Please contact the help desk and let us know. If you have them, screen shots and other details will help the tech team with the troubleshooting.

Thank you!
We continue to look for ways to improve MilLife Learning. We appreciate all your feedback and hope that this new logon makes access easier.

You can associate your CAC to your account by following these steps:

1. Log in to Military OneSource with username and password
2. Select the Menu icon
3. Select My Account
4. Navigate to the CAC Certificate section located below the User Information section
5. Select the Add Certificate button
6. Choose the appropriate certificate (do not select the DoD email-CA-XX certificate)
7. Select the Save button

Your CAC will then be associated to your account and can be used to log in.

If using a CAC, you will be able to log in via CAC until the CAC expires. If you attempt to log in using your Military OneSource username and password after the 60 days, you will be asked to reset your password.

We have tried to provide an easier login experience that can eventually be used across all MC&FP-affiliated applications. Now, you can log in through one username and password or your CAC to access your Military OneSource, MilLife Learning and Plan My Move account.

This upgrade is part of a continuing effort to improve the user experience.

With this update, you can make changes to your account profile and identify multiple roles you might have, including Service Member, Immediate Family Member, Extended Family Member, Department of Defense Service Provider, Other Service Provider Federal Agency, Other Service Provider Non-Federal Entity, Citizen/Public and/or Media.

You will now also be able to use one login for multiple MC&FP applications.

Additionally, you can associate your CAC to your Military OneSource account. If using your CAC, do not select the DoD email-CA-XX certificate when prompted.

See Creating and Updating Your Military OneSource Account for all login-related issues.

Glad you asked. To update your account information, first log in into MilLife Learning. Then select the My Profile link from the drop-down at the top right of the page, and the My Profile page will appear. Update your information and then select the Save and Continue button to go back to the page you were on previously.

To best view and use MilLife Learning, PC users need Internet Explorer 8.0 or higher. Mozilla Firefox and Google Chrome are also good options if available.

We take great care to protect your information. Though we have safeguards in place to protect your data, please keep in mind that you should take appropriate safety precautions with your password and user account.

We need to know a bit about you to customize your training. The profile is the second part of the registration process.

Department of Defense security restrictions require passwords to be changed every 60 days. As the date gets closer to your password expiring, you will receive an automatic reminder with instructions on how to update or reset your password.

Yes. You can download your certificate after you complete the course at any time from the My Training page. Please note, in the future, you will have to log in to access the page.

Your manager will not be notified. You will need to provide them a copy of your completion certificate.

You can pause or exit anytime and pick up where you left off within 60 days.

You must be enrolled in a course before you can launch it.

To enroll in and launch a course:

• Select the Course Catalog link.
• Browse the list of courses.
• Select the Enroll link in the action column.
• Select the Launch Course button on My Training page.

This will open the Course Home page in a new window.

To launch a course:

• If you have previously enrolled in a course, select Launch Course from either the Course Catalog or My Training page. Either option will also open the Course Home page in a new window.

You can listen to the internet audio files on this site directly from your computer. You may not be able to play internet audio files at work due to network restrictions, so a transcript is available on every course for you to read. If you have access to MilLife Learning from home, and your computer has internet access, speakers and a media player, you can listen to the internet audio files from your personal computer. When you select the Windows Media link, a window opens with the media player in it. At the bottom of the player you should see the audio buffering. Play is automatic once the system is ready.

Certain courses are set up so that you can access your training course materials for reference at any time. Depending on the course, they can be found in such places as a link in the Course Catalog Description or a link on the course page that you can download for later access to the reference materials.